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(800) 977-5555.
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Community Healthlink, Inc.
72 Jaques Avenue
Worcester, MA 01610-2480
Phone 24/7 508-860-1000
In-person at two walk-in sites Worcester & Leominster
Parking Information:
Please Park in the lot to the left of 72 Jaques Ave, Worcester, MA 01610 if you are:
- A new hire
- Visiting for an appointment
- Dropping something off
CHL Program Phone Numbers
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Adult Community Clinical Services (ACCS)
Community Healthlink’s Adult Community Clinical Services (ACCS) program provides community supports for adults 18 years and older living with chronic mental health needs.
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Adult Counseling
Community Healthlink’s Adult Outpatient Counseling Centers, located in Worcester, Leominster and Fitchburg, provide caring, professional, and integrated behavioral health services for individuals with behavioral health concerns, including individual, family or group psychotherapy, psychiatric consultation and medication management.
Fitchburg: 978-401-3970
Leominster: 978-534-6116
Worcester: 508-860-1260
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Adult Mobile Crisis Intervention
CHL’s Adult Mobile Crisis Intervention (AMCI) provides crisis assessment, intervention and stabilization services in homes and other community settings for adults 18 years and older.
Worcester: 866-549-2142
Leominster: 800-977-5555
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BUDD Day Program
CHL’s BUDD Day Program serves adults 18 years and older who experience psychosocial, emotional, or behavioral problems in their day or residential setting, or both. The program also works with individuals who have recently been discharged from the hospital and require a transition back to the community.
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Chelsea House
Chelsea House is an 8-bed residential program. The expectation of the program is for its residents to learn basic skills so that they may transition more independently into a residence that best meets their needs.
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Children’s Counseling
CHL provides counseling, support, and comfort to more than 3,000 children, teens, and their families in Worcester and Central Massachusetts each year.
Leominster: 978-466-8384
Worcester: 508-791-3261
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CHL C.A.R.E.S. Club
CHL C.A.R.E.S. Club (Create. Achieve. Respect. Elevate. Succeed.) Program offers middle school youth and their families supportive services in the school, home, and community, by providing mentoring, academic help, brief individual counseling, and psychoeducation groups.
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Clinical Stabilization Service (CSS)
As a post-detox Clinical Stabilization Service (CSS) program, CSS provides short-term (up to 30 days), intensive treatment for individuals in the early stages of substance abuse recovery.
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Community Behavioral Health Center (CBHC)
The Community Behavioral Health Center program is part of the Massachusetts Executive Office of Health and Human Services’s “Behavioral Health Roadmap” with the goal of diverting people away from hospital emergency departments and to the appropriate services provided by a CBHC. The CBHC model is designed to provide more efficient, effective, and equitable care.
Worcester: 877-575-7230
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Community Support Program
Community Healthlink's Community Support Program (CSP) provides short-term, intensive outreach and care management services to support individuals at risk of repeated psychiatric hospitalizations and/or inpatient substance abuse treatment programs.
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Counseling Clinics
Community Healthlink’s Adult Outpatient Counseling Centers, located in Worcester, Leominster and Fitchburg, provide caring, professional, and integrated behavioral health services for individuals with behavioral health concerns, including individual, family or group psychotherapy, psychiatric consultation and medication management. CHL also specializes in services for those with a serious mental illness and/or substance use disorder.
Fitchburg: 978-401-3970
Leominster: 978-534-6116
Worcester: 508-860-1260
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Crisis Stabilization Unit (CSU)
Community Healthlink’s Crisis Stabilization Units are conveniently located in both Worcester and Leominster. These community-based units provide short-term therapeutic psychiatric treatment in a structured environment with 24-hour observation, supervision, and individualized treatment interventions focused on the crisis and crisis resolution.
Worcester: 508-860-1283
Leominster: 978-537-3109
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Detox
Community Healthlink’s Detox program provides detoxification from alcohol, benzodiazepines and opioids to individuals with substance use disorders.
508-860-1237
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Developmental Disabilities
CHL's Developmental Disabilities Unit (DDU) programs serve adults 18 years and older in Worcester County. Clients are referred to CHL directly from the Department of Disability Services.
Fitchburg: 978-343-6957
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Early Intervention
Community Healthlink’s Early Intervention (EI) staff provide family-centered, community-based services for infants, toddlers, and families. Children ages birth to three may be eligible for Early Intervention services if they have identified disabilities, or if typical development is at risk because of certain birth or environmental circumstances.
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Faith House & Beryl's House Residential Recovery Homes
Faith House and Beryl's House are 25-bed, six-month residential Recovery Homes for women. The mission of Faith House and Beryl's House are to provide safe, supportive recovery communities that will promote a sense of empowerment, personal accountability and the life skills essential for women and their families to stabilize and lead substance free, productive lives.
Faith House:774-312-2418
Beryl's House: 774-243-6995
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Family Support and Training
CHL's Family Support and Training program is provided by Family Partners who are caregivers with experience raising a youth with special needs.
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Geriatrics
CHL Geriatric Services provides a comprehensive range of mental healthcare services to seniors with a focus on preserving dignity, minimizing decline, and enhancing quality of life.
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Granite Street House
The Granite Street Program is a DMH referred, 11-bed group home for adults with mental health concerns.
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Green House
The Green House Program is a 30-bed residential program that provides a supportive, safe environment to adult men who may be experiencing homelessness with a diagnosis of substance abuse and/or mental illness.
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Health Home Management
Health Home Management (HHM) offers services to members eligible for the One Care program offered through Commonwealth Care Alliance (CCA). Members are between the ages of 21 and 64 and must be eligible for MassHealth and Medicare benefits with CCA to receive HHM care management services. Care Partners work with members to help coordinate and manage the members’ benefits to ensure they have access to services that meet their care needs. Care Partners work with members to identify informal support, community resource providers, medical providers and long-term services resources.
How to reach care manager: 508-373-7996
How to reach mobile crisis: 1-866-549-2142
How to book a trip with CCA transportation: Trip must be booked at least 2 days (48 hours) prior to appointment or ride: 855-204-1410
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Homeless Outreach & Advocacy Project (HOAP)
In 1985, the Homeless Outreach & Advocacy Project (HOAP) was established with a commitment to link the region’s homeless to a comprehensive array of services that would include screenings, assessments, counseling, health care, rehabilitation, and referral to other support systems.
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Inpatient
Community Healthlink’s inpatient detox program provides 24-hour nursing care and observation for clients that are detoxing from drugs and alcohol.
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Juvenile Court Clinic
Community Healthlink operates the Worcester County Juvenile Court Clinic under an agreement with the Massachusetts Department of Mental Health and the Trial Court of Massachusetts.
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Maria Ave House
CHL's Maria Ave Program is a 6-bed residential program. The expectation of the program is for its residents to learn basic skills so that they may transition more independently into a residence that best meets their needs.
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Massasoit Road House
The Intensive Medical Group Living Environment differs from other programs in that the program specializes in serving Persons with medical needs as well as Persons who require a significant amount of supervision of day to day tasks.
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Motivating Youth Recovery (MYR)
Motivating Youth Recovery (MYR) is a 12-bed acute detoxification and stabilization program for adolescents 13-17 years old with substance use disorders and other co-occurring disorders.
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North County Supported Housing
CHL's North County Supported Housing Program (NCSHP) supports individuals 18 years and older referred through the Continuum of Care, assisting with their housing, mental health and medical health needs and providing transportation and supporting the individuals' ability to live independently in the community.
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North Village Community Housing
The North Village Community Housing Program provides safe, permanent affordable housing for families in recovery from the disease of addiction, specifically families with one or both parents in recovery and who have custody of one or more children, or a reunification plan.
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Office-Based Addiction Treatment
CHL's Office-Based Addiction Program allows individuals to work with medical and behavioral health providers in CHL outpatient clinics to help recover from opioid use.
Worcester: 508-373-7992
Leominster: 978-534-6116
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Orchard Street Residential Recovery Home
The Orchard Street program is a 9-12 month residential treatment program that serves mothers pursuing recovery from addiction to drugs and their children. The program specializes in working with mothers and their children who have Department of Children and Families (DCF) involvement in order to reunify.
978-537-3109
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Peer Support
CHL's Peer Support program is a relationship between people with similar experiences. The goal is for individuals to feel supported when they feel stuck in their recovery or experience stress in coping with life events
508-421-4455
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Primary Care
CHL provides coordinated Primary Care services to individuals 18+ years.
Worcester: 774-312-2764
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Program of Assertive Community Treatment (PACT)
Located in Worcester, Leominster and Fitchburg, CHL’s Program of Assertive Community Treatment (PACT) provides intensive community-based treatment for individuals living with a pervasive mental health diagnosis.
PACT 1, Leominster: 978-401-3813
PACT 2, Worcester: 508-860-1055
PACT 3, Worcester: 508-860-1291
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Randolph Road
The Randolph Road's services include interventions and supports that manage psychiatric symptoms in the community, restore or maintain independent living in the community, restore or maintain daily living skills, promote wellness and the management of medical conditions and assist Persons to restore or maintain and use their strengths and skills to undertake employment
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Recovery Coaches
Recovery Coaches are individuals in recovery or an ally of recovery who is able to help someone navigate their recovery and make the next best step on their journey. Recovery Coaches can connect with clients on a more personal level than a traditional clinician/mental heath worker.
508-860-1000
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Residential
For over 30 years, Community Healthlink’s Recovery Environments and Supports has provided residential services and supports to clients utilizing a strength-based approach to provide a comprehensive continuum of services. These services are aimed at supporting clients in their recovery from addiction, persistent mental illness, homelessness, and the numerous associated stressors.
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Respite Beds
Respite Beds is a 24-hour staffed program that provides short-term, temporary housing and support services for those in transition from one living arrangement to another, sometimes from a hospital or community inpatient unit. Respite Beds is a program funded by the Department of Mental Health.
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Safe Haven
CHL's Safe Haven is a 13-bed transitional housing program for chronically homeless adults, dually diagnosed, who generally suffer from untreated mental illness and substance abuse issues.
508-860-1296
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Sagamore Road Program
Sagamore Road Program is a 6-bed residential recovery-focused treatment program. The expectation of the program is for its residents to learn basic recovery skills so that they may transition more independently to sober-living or a residence that best meets their needs.
508-756-7666
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School-Based Outpatient
CHL clinicians provide on-site individual counseling for children and adolescents in a school setting, as well as access to clinic-based psychiatry services as needed.
Leominster: 978-466-8376
Worcester: 508-791-3261
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Stabilization Treatment and Recovery (STAR) Program
CHL's Stabilization Treatment and Recovery (STAR) program provides alternative shelter for individuals who are unable or unwilling to utilize traditional services/placement.
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STEP (Screening and Treatment of Early Psychosis) Clinic
The S.T.E.P. Clinic at CHL provides clinical service to individuals between the ages of 18 and 40 who are experiencing early psychotic symptoms.
508-860-1277
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Support
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Tenancy Preservation Program (TPP)
The Tenancy Preservation Program (TPP) provides a clinical presence in the Central Massachusetts Division of the Housing Court and offers short-term intensive case management to eligible households whose tenancy problems are related to a disability.
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Together for Kids (TFK)
The Together for Kids (TFK) program provides a comprehensive mental health promotion, prevention, and intervention model of service comprised of the following components: 1) infant, toddler, preschool, and school age (ages 5-13) behavioral health consultation for educators and families; 2) trainings for educators and families on a variety of topics related to social-emotional health in children and 3) referrals for more intensive services (e.g., child/parent psychotherapy, psychological assessment).
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Transitional Support Services (TSS)
Community Healthlink’s Thayer Transitional Support Service (TSS) program is a step-down program that provides inpatient substance abuse treatment and transitional support.
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Victim Services Program
CHL’s Victim Services program provides psychotherapy and case management to children (ages 6 and older), adolescents and adults exposed to violence, homicide, sexual assault, stalking, harassment, LGBTQ victimization, disasters, and other traumatizing experiences.
508-791-3261
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Windsor Street House
Windsor Street House is an eight-bed Department of Mental Health (DMH) funded closed referral program, that serves adults who struggle with persistent mental illness.
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Worcester Community Housing Program
The Worcester Community Housing Program provides safe, permanent affordable housing for families in recovery from the disease of addiction, specifically families with one or both parents in recovery and who have custody of one or more children, or a reunification plan.
508-438-5624
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Youth Mobile Crisis Intervention (YMCI)
CHL’s Youth Mobile Crisis Intervention (YMCI) provides crisis assessment, intervention and stabilization services in homes, schools and other community settings for youth through the age of 20.
Worcester: 1-866-549-2142
Leominster/North County: 1-800-977-5555