Contact CHL

Community Healthlink’s Adult Community Clinical Services (ACCS) program provides community supports for adults 18 years and older living with chronic mental health needs. 

508-860-1212

Community Healthlink’s Adult Outpatient Counseling Center  located in Worcester provides caring, professional, and integrated behavioral health services for individuals with behavioral health concerns, including individual, family or group psychotherapy, psychiatric consultation and medication management. 

508-860-1260

CHL’s Adult Mobile Crisis Intervention (AMCI) provides crisis assessment, intervention and stabilization services in homes and other community settings for adults 18 years and older. 

Worcester: 866-549-2142

Chelsea House is an 8-bed residential program. The expectation of the program is for its residents to learn basic skills so that they may transition more independently into a residence that best meets their needs.

508-860-1169

CHL provides counseling, support, and comfort to more than 3,000 children, teens, and their families in Worcester and Central Massachusetts each year. 

Worcester: 508-791-3261

As a post-detox Community Crisis Stabilization (CCS) program, CSS provides short-term (up to 30 days), intensive treatment for individuals in the early stages of substance abuse recovery. 

508-860-1034

The Community Behavioral Health Center program is part of the Massachusetts Executive Office of Health and Human Services’s “Behavioral Health Roadmap” with the goal of diverting people away from hospital emergency departments and to the appropriate services provided by a CBHC. The CBHC model is designed to provide more efficient, effective, and equitable care.

Worcester: 877-575-7230

Community Healthlink’s Adult Outpatient Counseling Center located in Worcester provides caring, professional, and integrated behavioral health services for individuals with behavioral health concerns, including individual, family or group psychotherapy, psychiatric consultation and medication management. CHL also specializes in services for those with a serious mental illness and/or substance use disorder.

Worcester: 508-860-1260

CHL's Developmental Disabilities Unit (DDU) programs serve adults 18 years and older in Worcester County. Clients are referred to CHL directly from the Department of Disability Services. 

Worcester: 774-312-2426

The Granite Street Program is a DMH referred, 11-bed group home for adults with mental health concerns.

508-860-1166

Health Home Management (HHM) offers services to members eligible for the One Care program offered through Commonwealth Care Alliance (CCA).  Members are between the ages of 21 and 64 and must be eligible for MassHealth and Medicare benefits with CCA to receive HHM care management services. Care Partners work with members to help coordinate and manage the members’ benefits to ensure they have access to services that meet their care needs.  Care Partners work with members to identify informal support, community resource providers, medical providers and long-term services resources. 

How to reach care manager: 508-373-7996

How to reach mobile crisis: 1-866-549-2142

How to book a trip with CCA transportation: Trip must be booked at least 2 days (48 hours) prior to appointment or ride: 855-204-1410 

In 1985, the Homeless Outreach & Advocacy Project (HOAP) was established with a commitment to link the region’s homeless to a comprehensive array of services that would include screenings, assessments, counseling, health care, rehabilitation, and referral to other support systems.

508-860-1080

CHL's Maria Ave Program is a 6-bed residential program. The expectation of the program is for its residents to learn basic skills so that they may transition more independently into a residence that best meets their needs.

774-721-1921

The Intensive Medical Group Living Environment differs from other programs in that the program specializes in serving Persons with medical needs as well as Persons who require a significant amount of supervision of day to day tasks. 

508-860-1179

CHL's Office-Based Addiction Program allows individuals to work with medical and behavioral health providers in CHL outpatient clinics to help recover from opioid use.

Worcester: 508-373-7992

CHL's Peer Support program is a relationship between people with similar experiences. The goal is for individuals to feel supported when they feel stuck in their recovery or experience stress in coping with life events

508-421-4455

Located in Worcester, Leominster and Fitchburg, CHL’s Program of Assertive Community Treatment (PACT) provides intensive community-based treatment for individuals living with a pervasive mental health diagnosis. 

PACT 1, Leominster: 978-401-3813

PACT 2, Worcester: 508-860-1055

PACT 3, Worcester: 508-860-1291

The Randolph Road's services include interventions and supports that manage psychiatric symptoms in the community, restore or maintain independent living in the community, restore or maintain daily living skills, promote wellness and the management of medical conditions and assist Persons to restore or maintain and use their strengths and skills to undertake employment

774-243-9383

Recovery Coaches are individuals in recovery or an ally of recovery who is able to help someone navigate their recovery and make the next best step on their journey. Recovery Coaches can connect with clients on a more personal level than a traditional clinician/mental heath worker.

508-860-1000

For over 30 years, Community Healthlink’s Recovery Environments and Supports has provided residential services and supports to clients utilizing a strength-based approach to provide a comprehensive continuum of services. These services are aimed at supporting clients in their recovery from addiction, persistent mental illness, homelessness, and the numerous associated stressors.

CHL's Safe Haven is a 13-bed transitional housing program for chronically homeless adults, dually diagnosed, who generally suffer from untreated mental illness and substance abuse issues. 

508-860-1296

Sagamore Road Program is a 6-bed residential recovery-focused treatment program. The expectation of the program is for its residents to learn basic recovery skills so that they may transition more independently to sober-living or a residence that best meets their needs.

508-756-7666

CHL clinicians provide on-site individual counseling for children and adolescents in a school setting, as well as access to clinic-based psychiatry services as needed. 

Worcester: 508-791-3261

CHL's Stabilization Treatment and Recovery (STAR) program provides alternative shelter for individuals who are unable or unwilling to utilize traditional services/placement. 

774-312-2467

The S.T.E.P. Clinic at CHL provides clinical service to individuals between the ages of 18 and 40 who are experiencing early psychotic symptoms. 

508-860-1277

CHL has many programs and services to support individuals on their path to recovery.

508-860-1000

The Tenancy Preservation Program (TPP) provides a clinical presence in the Central Massachusetts Division of the Housing Court and offers short-term intensive case management to eligible households whose tenancy problems are related to a disability. 

508-438-5656

Community Healthlink’s Thayer Transitional Support Service (TSS) program is a step-down program that provides inpatient substance abuse treatment and transitional support. 

774-312-2400

CHL’s Victim Services program provides psychotherapy and case management to children (ages 6 and older), adolescents and adults exposed to violence, homicide, sexual assault, stalking, harassment, LGBTQ victimization, disasters, and other traumatizing experiences. 

508-791-3261

Windsor Street House is an eight-bed Department of Mental Health (DMH) funded closed referral program, that serves adults who struggle with persistent mental illness.

508-860-1190

CHL’s Youth Mobile Crisis Intervention (YMCI) provides crisis assessment, intervention and stabilization services in homes, schools and other community settings for youth through the age of 20. 

Worcester: 1-866-549-2142