Making a difference in someone's life...every day!

Community Healthlink, Inc.

A Member of UMass Memorial Health Care

Homeless and Inpatient Substance Abuse Programs

HOAP - Homeless Outreach & Advocacy Project

In 1985, the Homeless Outreach & Advocacy Project was established with a commitment to link the region’s homeless, many of whom have a mental illness and addiction to drugs and/or alcohol, to healthcare and basic human services.

Outreach performed by HOAP staff is done through a variety of shelters and other emergency care programs. Staff also establishes contact with men and women at vacant lots throughout the city. Basic services are available at HOAP’s primary care clinic, 72 Jaques Ave., Worcester, where a physician and registered nurses and nurse practitioners perform medical evaluations. The HOAP medical team also visits area shelters to evaluate and refer people for treatment. A psychiatrist and a team of licensed clinicians perform mental health screenings and offer counseling and medications. Case Managers help clients to enroll in available health insurance programs, access health care and social security benefits, and resolves other benefits-related issues.

In addition to its counseling and support services, staff helps manage several dozen units of scattered-site housing in the Worcester area for at-risk families, men and women, and people with HIV/AIDS.

HOAP’s medical respite bed program offers care to homeless adults who need a safe and comfortable place to recuperate following hospitalization or illness.