Victim Services Program



All services are supported by two grants: (1) The Massachusetts Office of Victims Assistance (MOVA) grant through the 1984 Victim of Crime Act (VOCA), which is funded by the Office for Victims of Crime, Office of Justice Programs and the US Department of Justice, and (2) The Domestic Violence Intervention Response Team (DVIRT) grant through the Department of Children and Families (DCF).

Learn more about:

*Evidence Based Practices         *Child Care Information          *Languages Offered           *Referrals              *Group Offerings                             *Upcoming Events                                                             

The Victim Services Program provides advocacy, crisis intervention, individual, family, and group therapy, bereavement groups, and support groups. Services are provided to family members and loved ones of homicide and vehicular homicide; children and non-offending family members who have witnessed or are victims of domestic violence and/or community violence; and adolescent victims of dating violence, sexual assault, or gang violence. The Victim Services Program includes specialized services for GLBT youth, and for children and their non-offending family members who have been sexually abused, including adult victims of child sexual abuse.  

Victim Services is a part of the Central Massachusetts Child Trauma Center/Massachusetts Child Trauma Center and the Central Massachusetts Child Trauma Training Center. The Victim Service Team utilizes trauma-informed practices. All Victim Service clinicians have been trained in evidenced-based practice that includes Attachment, Self-Regulation, and Competency (ARC) and Trauma-Focused Cognitive Behavioral Therapy (TF-CBT). Both forms of therapy modalities are empirically supported forms of treatment for children, adolescents, and young adult clients who have been exposed to and/or who have experienced some form of trauma.


Victim Services is also partnered with LUK Inc.’s Rapid Response Team which offers specialized focused group services and referrals for treatment.

Evidence Based Practices 

What is Trauma-Focused Cognitive Behavioral Therapy (TF-CBT)?

  • TF-CBT is a conjoint child and parent psychotherapy approach for children and adolescents who are experiencing significant emotional and behavioral difficulties related to traumatic life events.
  • It is a components-based treatment model that incorporates trauma-sensitive interventions with cognitive behavioral, family, and humanistic principles and techniques.
  • Children and parents learn new skills to help process thoughts and feelings related to traumatic life events; manage and resolve distressing thoughts, feelings, and behaviors related traumatic life events; and enhance safety, growth, parenting skills, and family communication.


Who is TF-CBT for?

  • TF-CBT has proved successful with children and adolescents (ages 4 to 18) who have significant emotional problems (e.g., symptoms of posttraumatic stress disorder, fear, anxiety, or depression) related to traumatic life events.
  • This treatment can be used with children and adolescents who have experienced a single trauma or multiple traumas in their life.
  • Children or adolescents experiencing traumatic grief can also benefit from this treatment.
  • TF-CBT can be used with children and adolescents residing in many types of settings, including parental homes, foster care, kinship care, group homes, or residential programs.

How long does TF-CBT typically last?

  • TF-CBT is designed to be a relatively short-term treatment, typically lasting 12 to 16 sessions.  Over 80 percent of traumatized children who receive TF-CBT experience significant improvement after 12 to 16 weeks of treatment.
  • Treatment may be provided for longer periods depending upon individual child and family needs.
  • TF-CBT can be used as part of a larger treatment plan for children with complex difficulties.

ARC:  Attachment Self Regulation and Competency Framework

What is ARC?

“ARC is a framework for intervention with youth and families who have experienced multiple and/or prolonged traumatic stress. ARC identifies three core domains that are frequently impacted among traumatized youth, and which are relevant to future resiliency. ARC provides a theoretical framework, core principles of intervention, and a guiding structure for providers working with these children and their caregivers, while recognizing that a one-size-model does not fit all. ARC is designed for youth from early childhood to adolescence and their caregivers or care giving systems.”  ~ Trauma Center/ JRI


 *Electronic Version of Victim Services Info Sheet                                                                              
 *Victim Compensation Form                                                                                       

Contact Us:

To make a referral for any location please call:

Christine Sauck, Ph. D                                                                                                                      

Director of Victim Services                                                                                                                  This email address is being protected from spambots. You need JavaScript enabled to view it.                                                                                                          


Heather Kozlowski, MS

Victim Advocate

(508) 421-4501                        


Service Locations:


Youth & Family Services

275 Belmont Street                                                                                                                              

Worcester, MA 01604                                                                                                                            


Hours: Monday -Thursday 8am-7pm & Friday 8am-6pm


North County

Children Services at The Lipton Center

100 Erdman Way

Leominster, MA

(978) 466-8384

Hours: Monday and Friday 8am-5pm, Tuesday-Thursday 8am-7pm


Adult Services at The Lipton Center

40 Spruce Street

Leominster, MA

(978) 534-6116

Hours: Monday and Friday 9am-5pm, Tuesday-Thursday 9am-8pm


LUK, Inc: Crisis Center Response Team

545 Westminster Street

Fitchburg, MA


Hours: Monday - Friday 9am-5pm


*Child Care Information    

 Free Child Care while in session


 Monday-Thursday 2pm-7pm


 *Languages Offered 

 Worcester and Leominster Spruce Street Locations: Spanish Speaking Clinicians Available

 All sites English Speaking Clinicians Available

 In- person/ Telephonic Interpreters available for other languages

*Group Offerings    

ACT Group

Open to Ages 15-22

 Group will concentrate on to help trauma survivors with depression and anxiety through values and positive thinking.

8 WEEK FREE GROUP — beginning February 22, 2016

Mondays, 6:00pm — 7:00pm

Community Healthlink —  Youth and Family Center

275 Belmont Street    

 Worcester, MA 01604

 All referrals can be directed to

Heather Kozlowski at 508-421-4501



FREE Women’s Yoga Group

Women Ages 15-plus

Offered at 275 Belmont Street in Worcester


Group Begins on March 7th

3pm - 4pm

To sign up,


Heather Kozlowski at 508-421-4501

 Positive Identites: A group for people who Identify as LGBTQQIAP

Open to Ages 15-22

The group will provide a safe space to process thoughts, feelings, and ideas around sexual identity, self-image, dealing with homophobia/stigma, coming out, and healthy relationships.

8 WEEK FREE GROUP — beginning February 22, 2016

Mondays, 6:00pm — 7:00pm

Community Healthlink —  Youth and Family Center

275 Belmont Street    

 Worcester, MA 01604

 All referrals can be directed to

Heather Kozlowski at 508-421-4501


*Upcoming Events                                                             

Victim Services at  the Youth and Family Center will also be hosting a Healing Through the Arts program. Dates and times to be announced!



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