Tenancy Preservation Program (TPP)


The Tenancy Preservation Program (TPP) provides a clinical presence in Central MA Housing Courts. It enables the Housing Court personnel, housing providers, plaintiff and defendant attorneys and social service agencies to identify and resolve more effectively, eviction or injunctive relief cases, involving tenants whose tenancy problems are related to disabilities, primarily mental, which contribute to the tenancy problem and the person's inability or unwillingness to address the problem. TPP's purpose also includes assisting with such cases when a family member associated with the tenancy problems is a child. TPP's primary responsibility is to the Housing Court, providing professional assessment and recommendations regarding the disability-related causes of the tenancy problems and recommendations for service plans and other reasonable accommodations to address the tenancy problems. TPP participation benefits all parties, including landlords, defendant-tenants, and other residents because when tenancy problems can be resolved short of eviction and/or homelessness, both human and financial costs are considerably decreased and homelessness is prevented.

Assessment and Referral
TPP clinicians are able to:
• Assess the reasons for the eviction,
• Identify needed services,
• Develop a treatment plan to maintain the tenancy, and
• Monitor the case for as long as is necessary.

TPP makes regular reports to all parties involved in the case, i.e., the Court, property owner, and tenant. Though not a housing search program, if the tenancy cannot be preserved, TPP coordinates the tenant’s referrals to appropriate resources, preventing homelessness whenever possible.

TPP features:
• Intervention strategies combined with intensive support to prevent homelessness of persons with disabilities;
• Readily available clinical expertise to the housing court; and
• Ongoing work groups with relevant stakeholders to ensure support and value of the TPP.

Once a Referral is Made
• The tenant is assessed to ensure that he/she meets the eligibility criteria.
• A treatment plan is developed with the tenant, including a determination of referrals to be made to service providers.
• TPP staff work to establish new services for the tenant and interact with all service providers to stabilize the tenant’s housing situation.

TPP Eligibility Criteria
• Priority is always given to tenants at imminent risk of eviction.
• Tenant must have been served a Notice to Quit by his/her landlord.
• If there is a waitlist, tenants with subsidies are prioritized.
• Once eviction is no longer a concern and tenant is connected to other services in the community, TPP will close the case.

Contact Information
A TPP representative is available in Housing Court on the following days:
• Dudley: Monday, 2 pm
• Leominster: Friday, 9 am
• Worcester: Tuesday, 9 am; Thursday, 9 am

To contact TPP directly:

Susann Ferraro, Manager
Phone: 508-438-5656
Jeanette Colon

The TPP is made possible with funding from MassHousing, federal and state agencies and private foundations.

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