My Link Logo

MyLink client and case worker

MyLink, a collaborative project between Community Healthlink and UMass Medical Center Emergency Department, is a coordinated response to care for individuals with multiple health and social needs who frequently turn to the Emergency Department for help. The MyLink Team consists of experienced, knowledgeable, and compassionate community health workers from diverse communities and backgrounds, who speak the following languages: English, Spanish, Vietnamese, Twi, and Albanian.

The purpose of MyLink is:

The MyLink Team will:

Making a referral is easy!

MyLink features a flexible and open referral process. Emergency department staff may refer an individual by contacting the MyLink staff member on site, or by calling