24/7 Crisis

CHL provides 24-hour confidential care - help without the wait.

We provide 24/7 crisis care, site-based or through mobile assessment and screening, to any individual (children, adolescents and adults) experiencing a mental health or substance abuse problem, or both. Those experiencing a crisis or urgent needs are connected with services within 24 hours.

To reach our Mobile Crisis Intervention team 24/7, call: 1-866-549-2142


Walk-In Clinics:

12 Queen Street, Worcester, MA

40 Spruce Street, Leominster, MA

Our “Front Door” model provides three ways for individuals to access our services: 

Phone 24/7  508-860-1000

In-person at two walk-in sites Worcester & Leominster


Hours:

M-F 8 a.m. to 8 p.m.

Sat-Sun 9 a.m. to 5 p.m.

If you or someone you know is experiencing a mental health emergency, call toll free: (800) 977-5555.

As a designated CBHC, Community Healthlink:

  • Has expanded walk-in clinic hours
  • Provides Adult Mobile Crisis Intervention (AMCI) services
  • Provides Youth Community Crisis (YCC) services
  • Has expanded evidence-based and evidence-informed treatments to meet individual needs, including interventions and close coordination for individuals with behavioral health needs who are involved with other systems, including the justice system or children in the care and custody of the Commonwealth



Qualified Masters-level clinicians conduct all face-to-face evaluations. All clinicians have expertise in emergency evaluations, and knowledge of medical, legal, emergency, and community services available to individuals served. 

Programs

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